Voice of the customer: 27th March
March 27, 2025
Voice of the customer – Hearing the Voice of the Customer: Unlocking Insights and Driving Business Growth
Event Date: Thursday, 27th March 2025 (9:30am – 12:30pm)
Location: The event will be held at a central London location, with a virtual option available for those who cannot attend in person.
Event Format: Roundtable discussion, with a maximum of 20 attendees to ensure an intimate and interactive experience.
Our moderator will summarize the key takeaways from the event and provide final thoughts on how to implement the strategies discussed.
Speakers TBC
Sponsor: Onecom
This event is particularly relevant for: Business leaders, customer experience professionals, product managers, marketing professionals, and anyone interested in learning more about how to harness the power of customer feedback to drive business growth in the UK market.
Sponsors
Agenda
Welcome and Introduction
Onecom’s CEO will welcome attendees and introduce the event’s theme and objectives.
Panel Discussion 1 – The Importance of Customer Feedback in Business Decision-Making
Industry experts will share their insights on how companies can prioritize customer feedback in their decision-making processes and create a culture of customer-centricity.
Networking Break
Panel Discussion 2 – From Feedback to Action: Strategies for Closing the Loop
Experts will discuss effective ways to collect, assess, and act on customer feedback to drive meaningful change and improve customer experience.
Conclusion and Final Thoughts
Our moderator will summarize the key takeaways from the event and provide final thoughts on how to implement the strategies discussed.
