All CXA Events

This workshop is for CX professionals looking to expand their knowledge of CX strategies to prove ROI internally across your organisation. It also provides a unique opportunity to discuss challenges with a peer group from cross sector organisations and a...

The CXA BPO Peer Group is by invitation only. It is a quarterly event of a collection of BPO organisations that focus on the business practice of outsourcing and raising the standards of CX. This event is taking place on...

Date: October 15th 2026 Location: Hallam Conference Center Audience: An exclusive group of 40 senior CX professionals Join a select group of CX leaders for a high-impact workshop designed to equip you for the realities of 2027. This is your...

The CXA BPO Peer Group is by invitation only. It is a quarterly event of a collection of BPO organisations that focus on the business practice of outsourcing and raising the standards of CX. This event is taking place on...

Venue Hallam Conference Centre, 44 Hallam St, London W1W 6JJ Delivering Great CX: Reality, Innovation & the Road Ahead Customer expectations are evolving. Are you? Join us at the CXA Annual Conference 2026 - the definitive event for CX leaders,...

Using Personalisation to drive ROI in CX strategies Event Date: Thursday, 16th October 2025 (Dinner 6 pm to 9 pm) Location: The event will be held at The Savoy Hotel, Strand, London, WC2R 0EZ This isn't just another CX event....

The CXA BPO Peer Group is by invitation only. It is a quarterly event of a collection of BPO organisations that focus on the business practice of outsourcing and raising the standards of CX. This event is taking place on...

The CXA BPO Peer Group is by invitation only. It is a quarterly event of a collection of BPO organisations that focus on the business practice of outsourcing and raising the standards of CX. This event is taking place on...

The CXA BPO Peer Group is by invitation only. It is a quarterly event of a collection of BPO organisations that focus on the business practice of outsourcing and raising the standards of CX. The BPO Peer Group operates under...