All CXA Events

If you are an end user, we look forward to welcoming you to an evening of insight, networking, and fine dining as we unveil the latest findings from ContactBabel, the UK’s leading research and analysis firm for the contact centre...

The CXA BPO Peer Group is by invitation only. It is a quarterly event of a collection of BPO organisations that focus on the business practice of outsourcing and raising the standards of CX. This event is taking place on...

The CXA BPO Peer Group is by invitation only. It is a quarterly event of a collection of BPO organisations that focus on the business practice of outsourcing and raising the standards of CX. This event is taking place on...

Igniting Efficiency and Customer Love! What an incredible evening of insightful discussions and networking! On Wednesday 27th November we gathered with industry leaders to explore strategies for boosting efficiency and fostering a culture of continuous growth. The 8 Key Takeaways...

The CXA BPO Peer Group is by invitation only. It is a quarterly event of a collection of BPO organisations that focus on the business practice of outsourcing and raising the standards of CX. The BPO Peer Group operates under...

"Beyond Metrics: Unlocking the True Business Impact of Customer Experience" Event Date: Wednesday, 23rd April 2025 (Dinner 6 pm to 8.30 pm) Location: The event will be held at The Savoy Hotel, Strand, London, WC2R 0EZ Event Format: Roundtable discussion,...

The CXA BPO Peer Group is by invitation only. It is a quarterly event of a collection of BPO organisations that focus on the business practice of outsourcing and raising the standards of CX. This event is taking place on...

Venue Congress Centre, 28 Great Russell St, London, WC1B 3LS Delivering Great CX: Reality, Innovation & the Road Ahead Customer expectations are evolving. Are you? Join us at the CXA Annual Conference 2025 - the definitive event for CX leaders,...