EVENTS | Roundtables

The CXA BPO Peer Group is by invitation only. It is a quarterly event of a collection of BPO organisations that focus on the business practice of outsourcing and raising the standards of CX. This event is taking place on...

The CXA BPO Peer Group is by invitation only. It is a quarterly event of a collection of BPO organisations that focus on the business practice of outsourcing and raising the standards of CX. This event is taking place on...

Using Personalisation to drive ROI in CX strategies Event Date: Thursday, 16th October 2025 (Dinner 6 pm to 9 pm) Location: The event will be held at The Savoy Hotel, Strand, London, WC2R 0EZ This isn't just another CX event....

The CXA BPO Peer Group is by invitation only. It is a quarterly event of a collection of BPO organisations that focus on the business practice of outsourcing and raising the standards of CX. This event is taking place on...

The CXA BPO Peer Group is by invitation only. It is a quarterly event of a collection of BPO organisations that focus on the business practice of outsourcing and raising the standards of CX. This event is taking place on...

The CXA BPO Peer Group is by invitation only. It is a quarterly event of a collection of BPO organisations that focus on the business practice of outsourcing and raising the standards of CX. The BPO Peer Group operates under...

On 30th April, CXA will host an insightful roundtable discussion titled "AI in the Contact Centre: Friend or Foe?" This event will bring together industry leaders, customer experience professionals, and technology experts to explore the multifaceted role of Artificial Intelligence...

"Beyond Metrics: Unlocking the True Business Impact of Customer Experience" Event Date: Wednesday, 23rd April 2025 (Dinner 6 pm to 8.30 pm) Location: The event will be held at The Savoy Hotel, Strand, London, WC2R 0EZ Event Format: Roundtable discussion,...