“AutogenAI is the world’s leading proposal writing engine, helping companies write and manage more proposals that win. Developed by world-leading AI experts, validated by industry-defining proposal writers, and trusted by 200+ enterprise businesses, AutogenAI is the only AI solution proving profitable for those using it. We are delighted to partner with the Customer Xperience Alliance (CXA) as we are passionate about improving the CX and on a mission to use AI as a supercharger for human ingenuity and make the world a better place”.
Raj Khaira, Co-Founder & Deputy Global CEO at AutogenAI
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“IP Integration are the Digital Transformation experts that help brands to deliver exceptional customer and employee experiences with intelligent and innovative AI, Contact Centre, Cloud, IT and Connectivity services and solutions. With our purpose and people-led culture, we provide Exceptional Customer Contact, enabling our clients to provide amazing experiences for their customers. We are delighted to partner with the Customer Xperience Alliance and are committed to helping improve CX”.
Jane Dance, Head of Marketing at IP Integration
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“As a pioneer and market leader in customer, employee, citizen and patient experience, Medallia is delighted to partner with the CX Alliance (CXA) who are equally committed to helping organisations create a culture that values every person and every experience. Our platform has unsurpassed scalability across a billion comments each quarter and thousands of our customers’ employees in the largest global organisations. We look forward to sharing some of our insights and learnings for best practice in our CXA partnership programme of events, whitepapers and podcasts throughout 2025.”
Nick Martin, SVP, International (EMEA & APAC) at Medallia
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“We are delighted to be joining The Customer Xperience Alliance (CXA) and this partnership gives Teleperformance a platform to actively participate in discussions, share insights and drive innovations in the industry that will have a lasting impact on the CX landscape. Our partnership with CXA represents a significant step in aligning with like-minded organisations dedicated to changing the perception of CX and the BPO industry as a whole through collaboration, thought leadership, and strategic initiatives. These are both challenging and exciting times in the industry, the shape of which is changing rapidly in both technology advances and consumer behaviours. Our partnership with CXA emphasises Teleperformance’s ongoing mission to push boundaries, enhance customer satisfaction, and set new benchmarks for operational excellence.”
Gary Slade, Regional President and CEO, Teleperformance UK, Ireland and Sub-Saharan Africa
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Customer Xperience Alliance is delighted to announce that another partner is joining our industry body.
Egypt-based Xceed is an award-winning BPO with 20+ years of delivering seamless CX and provides the world’s largest firms and key Government entities with multi-lingual business process outsourcing and shared services.
A warm welcome to Xceed, and we look forward to showcasing your expertise, sharing best practice and building your network
