Our Partners

CXA Announces Another New Partner to Champion Better CX

We are delighted to be joining The Customer Xperience Alliance (CXA) and this partnership gives Teleperformance a platform to actively participate in discussions, share insights and drive innovations in the industry that will have a lasting impact on the CX landscape. Our partnership with CXA represents a significant step in aligning with like-minded organisations dedicated to changing the perception of CX and the BPO industry as a whole through collaboration, thought leadership, and strategic initiatives. These are both challenging and exciting times in the industry, the shape of which is changing rapidly in both technology advances and consumer behaviours.  Our partnership with CXA emphasises Teleperformance’s ongoing mission to push boundaries, enhance customer satisfaction, and set new benchmarks for operational excellence.”

Gary Slade, Regional President and CEO, Teleperformance UK, Ireland and Sub-Saharan Africa

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Customer Xperience Alliance is delighted to announce that another partner is joining our industry body.

Egypt-based Xceed is an award-winning BPO with 20+ years of delivering seamless CX and provides the world’s largest firms and key Government entities with multi-lingual business process outsourcing and shared services.

A warm welcome to Xceed, and we look forward to showcasing your expertise, sharing best practice and building your network