All CXA Events

On 30th April, Teleperformance will host an insightful roundtable discussion titled "AI in the Contact Centre: Friend or Foe?" This event will bring together industry leaders, customer experience professionals, and technology experts to explore the multifaceted role of Artificial Intelligence...

Voice of the customer - Hearing the Voice of the Customer: Unlocking Insights and Driving Business Growth Event Date: Thursday, 27th March 2025 (9:30am - 12:30pm) Location: The event will be held at a central London location, with a virtual...

Igniting Efficiency and Customer Love! What an incredible evening of insightful discussions and networking! On Wednesday 27th November we gathered with industry leaders to explore strategies for boosting efficiency and fostering a culture of continuous growth. The 8 Key Takeaways...

The AI Conference: Empowering Customer Experience: Harnessing AI for a Smarter Tomorrow - CXA Conference 12th June The CXA AI Conference will highlight the significant potential of artificial intelligence in revolutionising customer experience across various industries, while also addressing critical...