At Customer Xperience Alliance (CXA), we’re a vibrant community of voices shaping the future of customer experience. Our goal is to connect a dynamic network of CX professionals across various industries, including our BPO and Technology Partners. With a free membership for brands, we offer the perfect space to share ideas, innovate, and advance the world of CX together with our partners.
Our mission is to elevate CX by building a stronger community and empowering brands. We do this by connecting CX communities, fostering collaboration, and encouraging knowledge sharing—all to support growth and success across the industry.
At our core, we believe in the power of sharing—whether it’s innovative ideas, knowledge, or best practices that drive success. By connecting individuals and facilitating meaningful conversations, we create an environment where relationships flourish, and growth and development become a natural outcome. We love a good challenge, pushing each other to achieve more while influencing positive outcomes. Together, we’re on a mission to drive the advancement of customer experience, making sure that what works well is shared and celebrated.
We believe in the power of integrity—always doing what’s right and standing by our values. Trust is at the heart of everything we do, forming the foundation of our relationships and the community we’re building. Kindness is our guide, fostering a generous, helpful, and compassionate atmosphere where everyone feels valued. We also embrace being open-minded, welcoming diverse perspectives that spark creativity and drive innovation. Together, these values shape a positive, dynamic environment where everyone can thrive.
Our mission is to bring together every element of the customer experience (CX) industry, creating a vibrant community where connections thrive. We’re here to facilitate the sharing of knowledge and best practices, sparking meaningful conversations and valuable introductions. By staying at the forefront of the latest developments and championing thought leadership, we ensure our community remains innovative and ahead of the curve.
