CXA announces its latest partner with CX market leader, Medallia

The Customer Xperience Alliance (CXA) is delighted to give a very warm welcome to its latest partner, Medallia, a market leader in CX.

Nick Martin, SVP, International (EMEA & APAC) Medallia commented;  “As a pioneer and market leader in customer, employee, citizen and patient experience, Medallia is delighted to partner with the CX Alliance (CXA) who are equally committed to helping organisations create a culture that values every person and every experience. Our platform has unsurpassed scalability across a billion comments each quarter and thousands of our customers’ employees in the largest global organisations. We look forward to sharing some of our insights and learnings for best practice in our CXA partnership programme of events, whitepapers and podcasts throughout 2025.”