TP Renews Its Partnership with the Customer Xperience Alliance

We’re proud to announce that TP has renewed its partnership with the Customer Xperience Alliance for another year, reaffirming its commitment to advancing the CX profession and supporting our growing community of customer experience leaders.

As a long-standing partner, TP continues to play an active role in shaping meaningful CX conversations across the Alliance. Over the coming year, TP will once again contribute thought-leading white papers, insight-driven content, and real-world expertise, helping our members stay ahead of evolving customer expectations and operational challenges.

The renewed partnership will see TP:

• Share practical CX insights and research through exclusive white papers
• Take part in Alliance-led round tables and peer discussions
• Support and participate in CX insight events and community sessions
• Play a visible role at the Customer Xperience Alliance CX Conference, alongside senior CX leaders from across industries

TP’s ongoing investment in the Alliance reflects a shared belief: that the future of customer experience is built through collaboration, insight, and action.

Gary Slade, Chief Commercial Officer, TP EMEA, commented; “We are delighted to be renewing our partnership with the Customer Xperience Alliance for 2026. This gives TP a platform to actively participate in discussions, share insights and drive innovations in the industry that will have a lasting impact on the CX landscape. There has never been a more exciting time in the industry shaped by both technology advances and changing consumer behaviours.  Our partnership with the alliance recognises how we are on a mission to push boundaries, enhance CX, and set new benchmarks for operational excellence.”