🎙️CX Now Podcast
Welcome to the Customer Xperience Alliance (CX Alliance) Podcast—the voice of a vibrant community shaping the future of customer experience. Each episode connects you with CX leaders, innovators, and partners across industries, from brands and BPOs to technology providers, all coming together to share insights that matter.
Our mission is simple: to elevate customer experience by building stronger connections, fostering collaboration, and sparking innovation. Through open conversations and knowledge sharing, we empower brands and professionals to grow, succeed, and make a lasting impact in the world of CX.
At the heart of CX Alliance are our values: integrity, trust, kindness, and open-mindedness. We believe in the power of sharing ideas, challenging each other to achieve more, and celebrating what works—because the best outcomes are born from collaboration.
Whether you’re looking for fresh perspectives, best practices, or thought leadership, the CX Alliance Podcast is your go-to space for meaningful conversations and industry inspiration. Together, we’re not just talking about customer experience—we’re driving it forward.
Tune in, connect, and be part of the CXA community.
Listen to our latest Podcasts
Carrie Ramskill, Chief Operating Officer at HGS and our CX Alliance Chair Martin Newman
